STORES
FREQUENTLY ASKED QUESTIONS
You've got questions. We've got answers.
Ordering & Where to Buy
General information
Choosing Frames & Fit
Prescription & Vision Correction
Ordering & Where to Buy
Where can I buy your products online?
Where can I find a store near me that sells your products?
Are the products on the website the same as in store?
General Information
Returns and exchange
Care and maintanance
Are all your frames and packaging sustainable?
Choosing Frames & Fit
How do I choose the right frame?
How do I know the right size for my glasses?
Can my prescription influence the choice of frame?
Prescription & Vision Correction
Can I add a lens prescription to your products?
What is Pupillary Distance (PD) measurement, and how can I measure it?
Can my prescription influence the choice of frame?
